Dedicated professional with over 5 years in the hospitality industry, specializing in customer service, team training, and operational management. Adept at handling high-pressure situations and maintaining client satisfaction.
Expert in delivering customer support, resolving conflicts, and ensuring client satisfaction in hospitality settings.
Skilled in verbal and written communication, maintaining professionalism via email, phone, and face-to-face interactions.
Experience in coordinating staff schedules and training team members on service standards and operational procedures.
Handled inventory, order records, and daily operational documentation accurately under pressure.
Family Food Restaurant
Brindé atención al cliente de alta calidad en un entorno dinámico y de ritmo acelerado., Atendí consultas, reclamos y solicitudes de los clientes de manera profesional y empática., Resolví conflictos y quejas garantizando la satisfacción y fidelización del cliente., Gestioné la comunicación diaria...
Profesional
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Managed multiple priorities efficiently in high-demand environments, ensuring smooth restaurant operations.