This is my profileContact via CazVid
Efrain
Customer Service Specialist with 9 years experience in call centers
Video resume
Customer service Home Office
I've work in call center in the 9 last years, I've done billing, sales, tech suporte and retentions. Im responsible, I'm multi task.
Contact
Cadereyta Jiménez, Nuevo León, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and solutions to customer inquiries, ensuring satisfaction.
MultitaskingAdvanced
Efficiently handled multiple responsibilities such as billing, tech support, and sales simultaneously.
Technical Support & TroubleshootingIntermediate
Assisted customers with technical issues, resolving problems efficiently.
Communication & TranslationIntermediate
Translated billing and support documents, facilitating multilingual communication.
Responsibility & DedicationAdvanced
Demonstrated dependability and commitment through consistent work over nine years.
Summary
Experienced call center agent with nine years of diverse roles including billing, sales, tech support, and retention, skilled in multitasking and multilingual support.
Key Achievements
- Gained comprehensive experience in billing, retention, tech support, and sales across four companies over nine years
- Managed multiple tasks simultaneously in high-pressure call center environments
- Translated billing documents and provided multilingual support
Skills
Customer ServiceMultitaskingTechnical Support & TroubleshootingCommunication & TranslationResponsibility & Dedication
Published on CazVid - Jul 3, 2025