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Edwin

Customer Care Agent

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Mesa,Arizona,United States
Available on CazVid
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Competencies

Problem SolvingIntermediate

Demonstrated experience with Problem Solving.

Phone AnsweringIntermediate

Demonstrated experience with Phone Answering.

Internet ResearchingIntermediate

Demonstrated experience with Internet Researching.

TypingIntermediate

Demonstrated experience with Typing.

Email CommunicationIntermediate

Demonstrated experience with Email Communication.

Education

GED
Chuckwalla Adult School
Completed 2009

Languages

enNative

Experience

Customer Care Agent

World Connection Guatemala
Nov 2022

I currently work from home with minimal supervision, I assist customers to make a purchase, install and troubleshoot the product.

Agent

Indigo El Salvador
Feb 2022 - Nov 2022

I called people to confirm an appointment for a technician., I would upsell a product like home security or solar panels.

Pursuit Agent

Skycom
Oct 2021 - Feb 2022

I would call clinical and hospital staffing to request a patient's medical records for lawyers or family members.

Customer Service Representative

Teleperformance
Aug 2011 - Sept 2021

I assisted people with removing late fees from their account, if they qualified., I was also in collections and online purchase department.

Skills

Problem SolvingPhone AnsweringInternet ResearchingTypingEmail Communication
Published on CazVid - May 17, 2026
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