Edwin

IT Support Intern

Administered a SQL Server 2017 instance for EQUIPOSTI, a 17-table equipment-inventory database: built ER and state-lifecycle diagrams, resolved data inconsistencies, and executed a full backup/restore process to provision an independent working copy for a colleague.. Diagnosed and fixed logic errors in a Power Apps/Power Automate equipment-assignment workflow, including PowerFx condition bugs, a stale connection tied to a former employee's account, and a PDF-connector authentication error, restoring a business-critical process.. Designed and deployed "Umix," an AI agent built in Microsoft Copilot Studio and connected to Microsoft Teams via Power Automate and an On-Premises Data Gateway, allowing staff to query equipment records conversationally.. Hardened Windows 11 Pro workstations for plant-floor personnel, restricting access to approved applications only, using AppLocker and GPO-equivalent registry policies; delivered as two reusable production PowerShell scripts.. Built a Python-based data-reconciliation tool (pandas, OpenPyXL, RapidFuzz) to cross-check phone-line assignments across multiple spreadsheets, producing a color-coded master file and a safety-wrapped SQL corrections script.. Developed a YOLOv8/OpenCV computer-vision prototype for automated visual inspection on a motorcycle assembly line, as sole developer working alongside a quality manager and a data-collection specialist.