Experienced interpreter and customer service agent skilled in communication, data collection, and social support. Adaptable in diverse environments, committed to effective service delivery and supporting community needs.
Facilitates clear communication between Spanish and English speakers in various professional settings.
Assists customers effectively with inquiries, technical support, and issue resolution across industries.
Provides emotional and crisis support to children and individuals in trauma as part of social roles.
Conducted interviews and gathered data for the U.S. Census to support demographic analysis.
Integon
Provide Spanish - English interpretation to assist agents and customers with their communication when there is a language barrier present.
TaskUs
Assist customers with: Payment issues, Technical support, Account issues, General questions regarding the product, Assist coworkers with inquiries on how to better assist customer and provide in-depth information regarding the product
New Alternatives, INC. - CRF
Overview and supervise children going through trauma, hear them and attend their needs when having a crisis as well as keeping them company.
U.S. Census Bureau
Interview people living in San Diego to complete Census questionnaire
High school diploma
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Utilized Word, Excel, and Outlook to organize information, prepare reports, and communicate efficiently.
