This is my profileContact via CazVidEduardo
Administrative Analyst at Fusion Grill
Contact
Competencies
Expert in managing administrative tasks and optimizing office operations.
Proficient in analyzing data to generate actionable insights for business improvement.
Skilled in managing billing processes and ensuring timely invoicing compliance.
Experienced in handling customer inquiries and resolving issues effectively.
Proficient in using Excel for data analysis, reporting, and financial tracking.
Education
Languages
Summary
Detail-oriented Administrative Analyst with a strong background in billing, data analysis, and customer service, driving operational efficiency across various sectors.
Key Achievements
- Streamlined sales report verification process, enhancing accuracy and efficiency.
- Improved billing flow analysis, resulting in better financial oversight for regional markets.
- Successfully managed trademark registrations and renewals, ensuring compliance and client satisfaction.
- Coordinated billing and distribution processes, reducing invoice discrepancies by 20%.
- Documented and resolved technical issues, improving customer satisfaction in service delivery.
Experience
Administrative Analyst
Daily verification of sales reports.. Informing the tax center of the issued documents.. Accounting for inputs in the expense records.. Updating products in the sales registration system.. Updating stock of raw materials and products for sale.. Payment to suppliers and generation of NC/ND documents.
Billing Analyst
Generating daily account status reports for the company's key customers.. Billing flow analysis on a monthly, weekly and daily basis for different market regions, such as Latin America, the Antilles Islands, and the Netherlands.. Coordinating shared responsibilities with the team.. Validating daily scheduled tasks until successfully complete, including but not limited to billing posting and reports.. Analyzing issues to prevent them from happening again, or to reduce their impact.. Supporting the associate team by answering doubts that may arise.. Putting forward process transfers in-between Nestle business Centers.. Activating the emergency back-up plan to take over Manila Center services from Asunción, Paraguay when necessary.
Trademark Assistant
In charge of trademark registration, renewal, and follow-up.. Trademarks renewals: following the renewal procedure once expired.. Follow-up on clients: notifying the clients’ procedure that’s being undertaken (Opposition, Renewals, Registration, etc.). Document digitalization to upload to servers.
Billing and distribution
Verification of invoices (bar code, VAT percentage).. Coordinating the sending of invoices with the Paraguayan mail agents.. Providing a solution to different types of complaints regarding billing.
Technical support certifier
Ensuring that clients’ internet levels are in range and operate properly.. Documenting detailed service records indicating the problem encountered and the solution provided.. Reports and follow-up on service outage zones.. Providing VIP clients with individualized service to ensure their problems are solved.
Junior Accountant
Receiving and processing invoice documentation.. Balance general ledger & journal monthly.. Team member with several departments in order to solve problems.
Call Center Telemarketing
Selling products and services of the company through telemarketing.. Researching potential buyers utilizing company specific guidelines.. Follow-up with potential buyers for possible future sales.. Team member in achieving company goals.