Senior Operations Representative
Experiencia demostrada en LCL and FCL coordination.
Experiencia demostrada en Bunkering operations.
Experiencia demostrada en Fleet coordination.
Experiencia demostrada en Vessel scheduling.
Experiencia demostrada en Claims management.
Senior Operations Representative buscando nuevas oportunidades
Coordinate and verify LCL and FCL operations across Central America and the Caribbean, ensuring compliance with operational procedures and service requirements.. Maintain direct communication with international agents, regional offices, shipping lines, and service providers to resolve operational issues and ensure timely cargo follow-up.. Manage cargo claims, operational discrepancies, damage cases, and cost-related disputes, coordinating corrective actions with the parties involved.. Review and improve freight negotiations with shipping lines, seeking more competitive ocean freight conditions and better operational terms.. Monitor documentation, pre-alerts, transshipment processes, and import/export requirements to reduce errors, delays, and additional costs.. Support continuous improvement of regional SOPs, operational controls, and communication processes.. Serve as an Internal BASC Auditor, supporting compliance with BASC security standards and the requirements established under Standard 6.1, including internal controls, risk prevention, and continuous improvement.
Lead daily bunkering operations and fleet scheduling.. Supervise vessel performance and coordinate operations with all stakeholders.. Manage customer service and operational communication.. Prepare stowage plans for bunker vessels.. Develop blend programs and manage API changes during cargo operations.. Prepare claims reports and conduct loss control analysis.. Coordinate bunker delivery locations within and outside Panama.. Issue operational instructions to terminals, vessels, and service providers.. Prepare monthly KPI reports and analyze operational costs.. Participate in internal BASC audits and compliance activities.
Managed mother vessel services between Latin America and Asia/Europe.. Coordinated feeder services in Central America and the Caribbean.. Issued loading and discharge instructions to terminals.. Prepared coastal schedules and vessel transit calculations.. Planned vessel berthing windows according to service rotations.. Developed equipment repositioning plans and ensured equipment availability for customers.. Verified container conditions and reported damages.
Coordinated activities based on cargo nominations.. Managed loading and unloading of petroleum products.. Conducted bunkering supply operations and tank-to-tank transfers.. Performed air blending, heating operations, inventory and loss control.