This is my profileContact via CazVid
Edgar
Customer Service with 2+ years in BPO and tourism
Video resume
Customer Service representative
.
Contact
Diriomo, Granada, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided direct support to customers, addressing inquiries and resolving issues in a timely manner.
SupervisionIntermediate
Managed a team of customer service agents, overseeing operational workflows and performance.
Tourism Industry KnowledgeIntermediate
Leveraged five years of experience to understand client needs and enhance service quality.
Communication SkillsIntermediate
Effectively communicated with customers and team members to ensure clear and efficient interactions.
Summary
Experienced customer service representative with supervisory skills and background in tourism.
Key Achievements
- Over two years of experience as a customer service representative
- Led supervisory responsibilities in a BPO environment for over one year
- Accumulated five years of experience in the tourism industry
Skills
Customer ServiceSupervisionTourism Industry KnowledgeCommunication Skills
Published on CazVid - May 17, 2026