Experienced developer specializing in web-based applications with a strong focus on front-end and back-end integration.
Applied JavaScript to develop dynamic client-side features.
Used React.js for building interactive user interfaces.
Designed and integrated RESTful APIs for backend communication.
Participated in Scrum teams for iterative project delivery.
INVERSIONES E&A
Installed, maintained, and repaired electronic security systems, including alarms, surveillance cameras, and access control systems., Conducted system diagnostics and troubleshooting to ensure optimal performance and security., Provided training and support to clients on the proper use of security systems., Collaborated with teams to ensure timely and accurate installation, meeting customer needs and specifications., Ensured compliance with safety standards and regulations during installations.
ALLIED GLOBAL
Provided customer support for telecommunications services, including troubleshooting, account management, and service activation., Delivered excellent customer service by addressing inquiries and resolving technical issues.
KM2 SOLUTIONS
Customer Service offered in billing inquiries, ensuring accurate account management and payment processing., Sold internet, telephone, and satellite TV services, meeting sales goals and boosting customer satisfaction., Developed strong customer relationships, addressing concerns and offering service solutions.
ALLIED GLOBAL
Managed hotel reservation services, assisting clients with bookings, modifications, and cancellations., Provided exceptional customer service by addressing inquiries and resolving issues related to reservations.
Law Degree Intern
Technical High School Diploma
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Managed code repositories and collaboration using Git.
ZERO VARIANCE
Managed customer service inquiries related to telecom issues, insurance claims, and claims for damaged parts., Customers assisted with processing claims and resolving issues, ensuring high levels of customer satisfaction., Kept updated on insurance policies and procedures to provide accurate assistance.
SIMPLEX
Coordinated logistics operations, including the tracking and shipping of electronic devices, particularly Electronic Logging Devices (ELDs)., Worked with insurance companies to sell factory insurance policies and provided clients with essential coverage information., Collaborated with insurance providers to handle claims and ensure compliance with industry regulations.