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Dylan
Customer Service & Sales Specialist with diverse experience in retail and sales
Video resume
Customer Service & Sales Specialist with diverse experience in retail and sales
What experience do you have with CRM software or similar tools? Can you provide an example of how you used it to improve customer service?
Contact
Cartago, Cartago Province, Costa Rica
Available on CazVid
Competencies
Customer ServiceIntermedio
Provided customer support via chat and calls, addressing inquiries and resolving issues.
SalesIntermedio
Engaged in sales activities, tracked and placed orders, and communicated with clients.
Communication SkillsIntermedio
Effectively communicated with clients through chats and calls in customer service and sales roles.
Design (CAD)Principiante
Worked as a CAD designer at Align, gaining foundational experience in CAD software.
Education
diploma
High School
2016
English
Fundatec
2021
B2
Foundever Academy
2023
Quality management technician
UAM
2024
Languages
SpanishNative
EnglishB2
Summary
Experienced in handling customer inquiries, managing multiple tasks, and supporting sales operations across retail and customer service settings.
Key Achievements
- Handled daily customer inquiries via chat and calls in customer service environments.
- Managed multiple tasks efficiently, demonstrating strong prioritization skills.
- Gained experience in sales and client communication at Concentrix and retail outlets.
Experience
Kitchen
McDonald's
Cashier
Cinépolis Metrópoli
Cashier
AMPM Guarco
Advisor 1, sales
Concentrix
CAD designer 1
Align
Skills
Customer ServiceSalesCommunication SkillsDesign (CAD)
Published on CazVid - May 17, 2026