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Dilan
Sales Specialist with 6+ years of experience in sales and marketing
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Competencies
Planned and handled sales, client retention, and relationship building across various roles.
Utilized Salesforce, FreshSales, Zoho CRM, and HubSpot Sales to manage customer data and sales pipelines.
Designed lesson plans and assessed student progress as a Language Instructor.
Organized sales documentation, schedules, travel arrangements, and departmental tools.
Created proposals and marketed products/services to generate customer leads.
Education
Languages
Summary
Experienced sales specialist with a strong foundation in sales, marketing, and customer relationship management, demonstrated through diverse roles in sales coordination, client retention, and insurance sales.
Key Achievements
- Marketed new insurance products with a 65% sales rate at ACCEDO Solutions
- Serviced and developed relationships with over 100 electrical clients in Texas at NOW BPO
- Familiarized with product details and retained strong customer loyalty at IBEX Global Solutions
Experience
Principal Sales Coordinator
Schedule sales employees, Accept sales orders and send invoices, Keep an organized file system of sales documents, Make travel arrangements for representatives, Set appointments and maintain a calendar for the department, Create tools that help the employee, Help keep our sales department running smoothly, Coordinates all trips, Drivers requested and accept them.
Language Instructor for Teenagers
Lesson planning: Creating lesson plans that teach students grammar, writing, and reading comprehension, Classroom management: Creating a supportive and constructive learning environment where students feel confident and can participate, Assessing student progress: Regularly monitoring and assessing students' progress, and providing feedback to students, parents, and the teacher., Teaching: Developing, preparing, and delivering engaging lessons, and adapting teaching methods to meet students' needs.
Sales Specialist/ Appointment Setter
Familiarizing myself with essential details of the products and services., Calls prospective clients in Outbound (Cold Caller) also received calls from Inbound to offers new product., Retain strong and loyal customers with a long tenure., Fielding basic questions and concerns about the products and services we offer., Scheduling a consultation for any kind of Dental diseases.
Sales/Retention Specialist
Sells health insurance from Medicare (supplemental plan C or D), Marketed new product to both new and existing clients with a 65% sale rate., Experience in quoting insurance rates., Complied and maintained marketing status reports and client contact list., Created proposals in order to generate new customer leads.
Sales/Retention Specialist
Serviced electrical client accounts for Texas company providing revenue and contract per years., Assessed client needs based on current objectives, supply and demand, and seasonable variables., Built and developed customer relationships with more than 100 locals around Texas., Cooperated with the retention department and marketing team leaders to determine best deal offers for electricity.