This is my profileContact via CazVid
Dylan
Customer service & team management professional with 10+ years in BPO
Video resume
Customer satisfaction and team management
Proactive, customer-oriented professional with more than 10 years of experience in the BPO industry. rnMotivated and team-oriented, with strong abilities originative and interpersonal.
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and problem resolution in high-volume BPO environments.
Team ManagementIntermediate
Managed and motivated teams over three years to achieve service goals.
Interpersonal SkillsAdvanced
Utilized strong communication and interpersonal skills to assist customers and lead teams.
Multifunctional Department ExperienceIntermediate
Worked across back office, fraud, and take departments, gaining versatile industry knowledge.
Summary
Proactive, customer-oriented professional with over 10 years of experience in the BPO industry, specializing in customer service, team leadership, and department versatility.
Key Achievements
- Accumulated over 10 years of experience in customer service within the BPO industry.
- Led a team as a manager for more than three years, demonstrating leadership abilities.
- Diverse experience across back office, fraud, and take support departments.
Skills
Customer ServiceTeam ManagementInterpersonal SkillsMultifunctional Department Experience
Published on CazVid - Jul 3, 2025