Dedicated professional with extensive experience in customer communication, wagering management, and sales operations support within the gaming industry.
Expertise in handling customer queries and providing accurate information in fast-paced settings.
Supporting sales processes, ensuring compliance, and assisting team members effectively in a gaming environment.
Managing and processing sports betting transactions via inbound chats and calls.
Handling payouts, deposits, and customer financial interactions accurately.
BetUs
Handling customer communications, Assisting fellow agents, Ensuring compliance with company rules, Supporting sales operations, Providing accurate and efficient information to customers in the USA
BetUs
Serving U.S. customers, Ensuring compliance with company policies, Assisting sales operations, Supporting both agents and customers
Betnow & SBG Global
Managing wagering through inbound chats and calls, Placing accurate bets across multiple sports, Processing payouts, deposits, and other customer transactions
High School Diploma
Utilized for data management and reporting tasks within sales and wagering roles.