Duncan - Customer Service & Call Center Agent with remote work experience

Nairobi, Nairobi Area, Kenyaen

Handled incoming and outgoing calls, providing customer support in a remote call center environment

Responded to client inquiries via email and text, ensuring clear communication and customer satisfaction

Published on CazVidVideo interview available

Summary

Experienced in handling customer inquiries via calls, emails, and texts, with strong communication and technical skills for remote work environments.

Supported firm surveys, contributing to data collection efforts and client engagement

Customer ServiceAdvanced

Experience in responding to client questions via calls, emails, and texts, ensuring satisfaction.

Communication SkillsAdvanced

Strong command of English and effective communication across multiple channels.

Technical SavvyIntermediate

Proficient with computers and remote communication tools, facilitating efficient work.

Self-motivationIntermediate

Ability to work independently in a remote setting with minimal supervision.

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