This is my profileContact via CazVid
Dulce
Costumer service at home office
Video resume
Costumer service at home office
Hi i have like 7 years of experience in costumer service área and im living in Brazil now, so I really prefer a work online thanks.
Contact
Brasília, Distrito Federal, Brasil
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Provided customer and driver support for Amazon, ensuring quality service and issue resolution.
Bilingual CommunicationAdvanced
Communicated effectively in English and Spanish, supporting diverse customer needs.
Remote WorkIntermediate
Operated efficiently in online customer service roles from various locations, including Brazil.
Customer Service StrategyIntermediate
Managed customer interactions via chat and support channels, maintaining service standards.
Summary
Experienced customer support professional with 7 years supporting US-based companies in multiple languages, seeking online opportunities.
Key Achievements
- Gained 3 years of experience supporting Amazon's customer and driver support services
- Worked with AT&T in Mexico providing customer service via chat in both English and Spanish
- Adapted to international support environments, currently residing and working in Brazil
Skills
Customer SupportBilingual CommunicationRemote WorkCustomer Service Strategy
Published on CazVid - Jul 3, 2025