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Dreiser
Customer Service Representative with 1.5 years of Bilingual Support
Video resume
Customer service representative
As a customer service representative i was selected as a mentor for new hires, i also was top performance and developed soft skills, to provide the best experience for each customer
Contact
Cúcuta, Norte de Santander, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered empathetic and effective support to clients in a bilingual environment.
Communication SkillsAdvanced
Displayed excellent verbal skills, including empathy and problem-solving during calls.
Mentoring & LeadershipIntermediate
Mentored new hires, contributing to team training and performance improvements.
Time Management & SchedulingIntermediate
Followed schedules and plans effectively to ensure timely client support and team coordination.
Summary
Experienced bilingual customer service representative with one and a half years in support roles, recognized for mentoring and high performance.
Key Achievements
- Selected as a mentor for new hires due to excellent call performance
- Provided empathetic and effective problem resolution in customer interactions
- Demonstrated fast learning and soft skills like teamwork, leadership, and scheduling
Skills
Customer ServiceCommunication SkillsMentoring & LeadershipTime Management & Scheduling
Published on CazVid - Jul 3, 2025