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Douglas
Sales & Dispatch Specialist with logistics and customer service expertise
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Competencies
Utilized CRM systems to record sales activities and maintain customer relationships.
Negotiated rates with clients and closed new business deals in a logistics environment.
Coordinated shipments from pickup to delivery, ensuring on-time service.
Provided excellent customer service, maintained client relationships, and managed customer accounts.
Established effective relationships with employees and customers while managing work under pressure.
Education
Languages
Summary
Experienced sales and dispatch specialist with a strong background in customer relations, negotiation, and logistics coordination in the shipping industry.
Key Achievements
- Managed customer accounts, negotiated freight rates, and coordinated shipments for timely delivery at Frontline Logistics
- Prospected and contacted new shippers via calls and emails to expand client base
- Recorded sales activities in CRM and achieved sales targets
Experience
Sales & Dispatch
Manage customer accounts, quote and negotiate freight rates, and coordinate shipments from pickup to delivery while ensuring on-time service and strong client relationships., Prospect and contact new shippers through calls and emails., Present freight services and provide quotes., Negotiate rates...