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Donovan
Dispatcher
Video resume
Dispatcher
I've worked as a dispatcher for Sylectus, managing freight for small and medium sized businesses. I'm comfortable working with transportation management softwares and any kind of CRMs. I'm aware of how SLAs and KPIs work within this industry. I'm fast and reliable making me an ideal candidate for the position.
Contact
Mexico City, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Transportation Management Software (TMS)Advanced
Proficient in selecting cargo and managing freight using TMS systems to optimize delivery.
Customer Relationship Management (CRM)Intermediate
Experienced in utilizing CRM tools to coordinate client interactions and service delivery.
Logistics & DispatchingAdvanced
Handled freight dispatching tasks including cargo assignment and vehicle allocation.
KPI & SLA ManagementIntermediate
Monitored and maintained performance metrics to ensure service standards are met.
Communication & ReliabilityAdvanced
Demonstrated fast, reliable, and charismatic communication skills in logistics operations.
Summary
Experienced dispatcher with a robust background in transportation management, cargo selection, and client relations, complemented by sales expertise.
Key Achievements
- Managed freight operations for small and medium-sized businesses using transportation management software (TMS)
- Ensured compliance with SLAs and KPIs, maintaining reliable service delivery
- Diverse experience including sales and cargo selection within transportation industry
Skills
Transportation Management Software (TMS)Customer Relationship Management (CRM)Logistics & DispatchingKPI & SLA ManagementCommunication & Reliability
Published on CazVid - Jul 3, 2025