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Donney
Customer Service with 2.5 years in BPO industry
Video resume
Customer Service Rep
Customer Service Position
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and issues, ensuring satisfaction and effective communication.
Training & DevelopmentIntermediate
Conducted training for new hires and team members to improve service delivery.
Communication SkillsIntermediate
Communicated effectively with customers and team members to ensure clear understanding.
AdaptabilityIntermediate
Adjusted to evolving client needs and workplace environments within the BPO setting.
Summary
Experienced customer service representative and trainer in the BPO industry, committed to delivering quality support and fostering team development.
Key Achievements
- Gained 2.5 years of experience as a customer service representative and trainer in the BPO industry
- Led training initiatives to enhance team skills and service quality
- Provided consistent customer support, demonstrating dedication and willingness to learn
Skills
Customer ServiceTraining & DevelopmentCommunication SkillsAdaptability
Published on CazVid - May 17, 2026