Dolphy - Operations and Events Specialist with diverse experience in customer service and project management

Santiago de los Caballeros, Santiago Province, Dominican Republicen

Gained experience across multiple roles including operations, events analysis, and customer service.

Contributed to event planning, project execution, and customer engagement across diverse industries.

Published on CazVid

Summary

Dynamic professional with hands-on experience in event analysis, operational support, and customer service across various industries. Adept at coordinating projects, managing client interactions, and supporting organizational goals.

Key Achievements

Developed a broad skill set in operations, event coordination, and client interaction.

Skills

Customer ServiceIntermediate

Provided in-person assistance and support to customers at retail and entertainment venues.

Event CoordinationIntermediate

Assisted in planning and managing events at Ceará Dominican Convention and other venues.

Operations ManagementBeginner

Supported daily operations and handled customer interactions at Forward Financing.

Project AssistanceIntermediate

Contributed to training and project support at Santiago Chamber of Commerce.

Languages

Spanish(Native)

Experience

Training and Projects Assistant

Santiago Chamber of Commerce and Production

April 2019 - August 2022

Events Analyst

UTESA Dominican Convention and Cultural Center

August 2022 - April 2023

Operations Services Expert

Forward Financing

January 2025 - Present

Retail Associate

Anakeesta

April 2023 - December 2023

Ride attendant

Dollywood

May 2021 - September 2021

Exhibits attendant

WonderWorks

May 2018 - September 2018

Education

UTESA

Bachelor's Degree

INFOTEP

Diploma

2019

ALPI

Pedagogy Teacher Training Course

Completed 2022

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