Professional profile
Demonstrated experience with MS Office (Word, Excel, Outlook).
Demonstrated experience with mail merge.
Demonstrated experience with records management.
Demonstrated experience with drafting letters, emails, and reports.
Demonstrated experience with data capturing and IT systems.
Shoprite
Supported the smooth day-to-day operation of the store's front end. Greeted customers and rendered efficient, friendly customer service. Processed customer refunds accurately and in line with store policy. Arranged visual displays to support store presentation standards. Maintained strong attention to detail and record accuracy under a fast-paced workload
Matlaisane Secondary School
Welcomed visitors to the school and handled their enquiries professionally. Managed incoming and outgoing emails and correspondence. Used IT systems to draft letters, emails, and reports. Handled administration relating to pupil attendance records
N4 Management Assistant
National Certificate: Public Administration (NQF 5)