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Direct Support Professionals DSPs
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Competencies
Demonstrated experience with Microsoft Word.
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Microsoft Outlook.
Demonstrated experience with Microsoft PowerPoint.
Demonstrated experience with Google Workspace.
Education
Summary
Direct Support Professionals DSPs open to new opportunities
Experience
Direct Support Professional (DSP)
Provide direct care and daily living support to adults ages 18–60 with intellectual and developmental disabilities.. Assist with personal care, grooming, dressing, toileting, meals, routines, and other activities of daily living while promoting dignity and independence.. Monitor safety, well-being, behavior, and changes in condition; report concerns appropriately.. Follow individualized care plans, safety procedures, and medication-related protocols as trained and authorized.. Maintain accurate service notes, observations, incident documentation, and other required records.. Support appointments, community activities, independent-living skills, and a clean, safe residential environment.
Personal Care Assistant (PCA)
Provide compassionate support with activities of daily living while promoting patient independence, comfort, and dignity.. Assist with bathing, grooming, dressing, feeding, mobility, toileting, and other personal-care needs.. Document patient information and care activities using electronic health records.. Assist with wound care and dressing changes according to established instructions and follow licensed-nurse direction regarding medications and treatments.. Support prescribed exercises under therapist supervision and provide respite support for family caregivers.. Maintain a clean and safe environment while following infection-control practices.
Production Worker
Followed GMPs and company SOPs to maintain food safety, quality, and workplace standards.. Operated production and packaging equipment while meeting daily production requirements.. Maintained accuracy while packaging, trimming, and preparing products according to specifications.. Performed inventory rotation using FIFO procedures and monitored product levels.. Worked effectively in a fast-paced team environment and assisted with training new employees.. Maintained a clean, safe, and organized workspace.
Store Manager
Managed daily operations in a high-volume customer-service environment.. Supervised, trained, coached, and supported employees while maintaining efficient workflows.. Handled customer complaints and resolved issues professionally.. Managed cash control, inventory, ordering, opening, and closing procedures.. Reconciled daily sales transactions and maintained accurate financial records.. Assisted with hiring, training, mentoring, and maintaining safety and service standards.
Call Center Representative
Provided customer support by responding to inquiries, concerns, and service issues.. Researched customer issues and identified appropriate solutions or alternatives.. Maintained customer and operational information in database systems.. Supported department workflows and worked toward quality, productivity, and performance goals.
Call Center Representative — Part-Time, Remote
Managed high volumes of inbound and outbound customer calls in a remote environment.. Identified customer needs, clarified information, researched issues, and provided solutions or alternatives.. Followed established communication procedures and scripts while maintaining professional phone service.. Met individual and team quality and productivity targets and participated in ongoing training.