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Diego
Logistics and Operations Coordinator with cross-industry experience
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Competencies
Handled creating and maintaining client and customer accounts across various industries.
Coordinated and dispatching vendors and trucks to ensure timely services and deliveries.
Directed day-to-day operations of restaurants and hotels, ensuring quality and customer satisfaction.
Built rapport with clients, tenants, and drivers to improve service delivery and retention.
Developed digital marketing strategies for restaurant promotion and client outreach.
Education
Languages
Summary
Experienced in managing client accounts, logistics dispatch, property, restaurant, and hotel operations with proven ability to coordinate teams and streamline processes.
Key Achievements
- Established and maintained client accounts and relationships in the trucking industry at Shark Logistics
- Managed over 500 properties and coordinated maintenance requests at ANDES
- Supervised all restaurant operations, including staff training and digital marketing at Restaurante Milena
Experience
Account Manager
Creating and maintaining accounts in the trucking industry, Creating relationships with truck drivers, Assuring timely pick up and delivery of trucks
Assistant Maintenance Coordinator
In charge of over 500 properties, Dispatching vendors for maintenance requests, Assisting tenants with maintenance requests
Owner- General Manager
Managing all operations of the restaurant, Handling customer needs and complaints, Training staff, Overseeing day-to-day transactions, Ensuring food quality, Managing digital marketing
Operations Manager
Managing all hotel operations, Overseeing sales team and marketing, Ensuring guest satisfaction, Managing customer service
Insurance Agent
Creating leads and marketing, Handling day-to-day client activities, Reviewing client policies