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Diego
Customer Service Representative with 9 months of experience
Video resume
Customer service representative
Customer service representative
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided direct support to customers, addressing their concerns and resolving issues effectively.
Communication SkillsIntermediate
Effectively communicated with customers in both personal and insurance contexts, including US-based clients.
Problem SolvingIntermediate
Assisted customers in resolving issues, ensuring their satisfaction and proper service delivery.
Client AdvocacyBeginner
Acted as an advocate for clients within an insurance setting to represent their interests.
Summary
Dedicated customer service representative with experience in insurance and direct customer interaction, committed to delivering effective problem resolution.
Key Achievements
- Worked as a customer service representative for nine months, handling customer interactions and problem-solving.
- Served as an advocate for an insurance company in the United States, demonstrating industry-specific communication skills.
- Gained diverse experience in customer engagement and support across different regions.
Skills
Customer ServiceCommunication SkillsProblem SolvingClient Advocacy
Published on CazVid - Jul 3, 2025