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Diana

Telemarketing and Sales Leader with Over 10 Years of Experience

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer ServiceAdvanced

Provided attentive support to clients ensuring their needs were met efficiently across multiple roles.

Team ManagementIntermediate

Supervised and managed teams in sales and operational environments, including personnel handling.

Sales and TelemarketingAdvanced

Conducted sales activities both via phone and in person, including order delivery and client communication.

Administrative SkillsIntermediate

Performed clerical duties such as invoicing, payroll, inventory management, and processing requests.

Inventory and Stock ManagementIntermediate

Handled inventory, received and returned stock, and managed warehouse activities.

Education

Básica Primaria
Normal Parroquial Nuestra Señora de la Paz
1.991
Bachillerato comercial
Centro Educativo de Nuestra Señora de la Paz
1.997

Languages

EspañolNativo

Summary

Experienced sales and team management professional with a strong background in customer service, operational oversight, and administrative functions across retail, telemarketing, and insurance sectors.

Key Achievements

  • Led a team of up to 15 field sales and telemarketing personnel at TECNICAS AMERICANAS DE ESTUDIO.
  • Managed sales floor operations, inventory, and station at GRANDES SUPERFICIES DE COLOMBIA for over 2 years.
  • Handled sales, order processing, and administrative tasks in various roles, demonstrating operational versatility.

Experience

jefe de grupo de Telemarketing y tyt

TECNICAS AMERICANAS DE ESTUDIO
Febr 2.000 - dic 2.002

ventas tyt y telemarketing, manejo de personal en campo hasta 15 personas

jefe de piso de venta y estación de servicio

GRANDES SUPERFICIES DE COLOMBIA
Dic 2.002 - oct 2.012

manejo de personal de ventas en piso de venta, inventarios y manejo de bodega, recibo de mercancías y devoluciones, manejo de estación de servicio por 2 años

secretaria comercial

NATURE y TECHNOLOGY EU
Mar 2.013 - jun 2.017

manejo de ventas telefónicas y entrega de pedidos, nómina y facturas, pedidos de insumos

aseguradora de proceso

SUNSHINE BOUQUET
Oct 2.022 - mar- 2.025

asegurar procesos en el área de cultivo, manejo de cliente interno y externo

Skills

Customer ServiceTeam ManagementSales and TelemarketingAdministrative SkillsInventory and Stock Management
Published on CazVid - Jul 3, 2025
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