Detail-oriented professional with over 5 years of expertise in procurement, customer service, and administrative support across diverse sectors. Skilled in ERP systems, client relations, and logistics coordination to ensure operational efficiency.
Oversaw material procurement, supplier evaluation, and stock maintenance using ERP systems to support operational needs.
Assisted users with technical issues at EVGO stations and managed customer inquiries, ensuring positive client interactions.
Advised clients and managed full sales processes at Profuturo, exceeding sales targets through customer retention.
Handled documentation and official procedures, supporting organizational workflows effectively.
Roceel
Managing the purchasing of materials, tools, and supplies to support operational needs., Evaluating suppliers, comparing quotes, and ensuring cost-effective and timely procurement., Controlling inventory levels, coordinating material reception, and maintaining organized stock., Using an EPP/ERP...
Intugo
Assisting users of EVGO charging stations in the USA with technical issues and account inquiries., Providing clear troubleshooting support and ensuring a positive customer experience.
Results CX
Scheduling medical appointments for US-based patients and resolving insurance-related inquiries., Consistently maintaining customer satisfaction rates above 90%.
Profuturo
Advising clients and managing the full sales and post-sales process., Exceeded monthly sales targets by 15% through customer retention and strategic follow-ups.
Industrial Engineer
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Leveraged strong communication skills to resolve customer issues and coordinate logistics efficiently.
Rehdemas Internet
Preparing and managing documentation for various official procedures., Maintaining controlled files and supporting administrative operations.