Diamond - Customer Service & Sales Professional with 3 years of experience

Niamey, Niamey, NigerRemoteen

Gained comprehensive exposure to customer engagement, sales, and store management

Proficient in using CRM tools such as Zendesk and HubSpot to enhance customer relations

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated to delivering excellent customer support and driving sales growth, with proficiency in CRM tools and store management.

Developed strong communication skills with over 20 years of experience in speaking and articulating ideas

Customer ServiceIntermediate

Handled customer inquiries and support, focusing on customer satisfaction and issue resolution.

SalesIntermediate

Engaged in sales activities, leveraging customer insights to promote products and services.

CRM ToolsIntermediate

Experienced in utilizing Zendesk and HubSpot for managing customer relationships and support tickets.

Store ManagementBeginner

Managed store operations, focusing on retail activities and customer flow management.

Communication SkillsAdvanced