This is my profileContact via CazVidDhananjay
IT Support Technician with 3+ years in Technical Support roles
Contact
Pune, Maharashtra, India
Open to remote
Available on CazVid
Competencies
Hardware TroubleshootingAdvanced
Expertise in motherboard assembly, memory, input/output devices, BIOS, UEFI, and firmware diagnostics.
Network Configuration and ManagementAdvanced
Proficient in TCP/IP, routing protocols (OSPF, BGP, RIP), VLAN, NAT, VPN, and network device setup.
Windows & Server AdministrationAdvanced
Experience with OS installation, RAID setup, DHCP, DNS, RDP, and server roles including RODC.
Troubleshooting & Technical SupportAdvanced
Performed system diagnostics and user support across hardware, networking, and software issues.
Education
Bachelor of Computer Science
Savitribai Phule University Pune
Completed 04/2025
Higher Secondary Certificate
Arts Commerce and Science College, Sonai
Completed 04/2022
Secondary School Certificate
Aadarsh Vidylay Umbare
Completed 03/2020
Languages
MARATHINative
ENGLISHIntermediate
HINDIProficient
Summary
Dedicated IT support technician with over 3 years of experience in hardware, networking, and server management.
Key Achievements
- Provided comprehensive hardware and software troubleshooting and support.
- Managed network configurations and security protocols including VPNs and routing protocols.
- Supported Windows Server environments with RAID, DHCP, DNS, and RODC configurations.
Experience
SERVICE DESK TECHNICIAN – IT SUPPORT
Skills
Hardware TroubleshootingNetwork Configuration and ManagementWindows & Server AdministrationTroubleshooting & Technical Support
Published on CazVid - May 17, 2026