Experienced customer service agent with expertise in technical troubleshooting, client communication, and support across various industries, dedicated to enhancing customer satisfaction and operational efficiency.
Experience assisting customers with product inquiries, billing, and support in various sectors.
Provided technical assistance for smart devices, internet, and TV services, resolving technical issues effectively.
Interpreted for basic to complex conversations in medical, legal, and customer service contexts.
Assisted in promoting additional services and products during customer interactions.
Task Us
Customers called in with question about the products, to place orders, billing questions.
Telvista
Help customers with car rental bookings, capture the information and try to up sale any extra amenities.
ACI Advantage communications
Help people find parts for their respective units for example, gas grills, smokers, etc., Help them fix any issue that affected the performance of the unit, this was through the chat system.
First Kontact
Helping customers with their payments, help them understand their bill and even place orders for any desired item.
Incomplete
Certified Diploma
Certified Diploma
Discover other professionals with similar experience
Telvista
Help customers with their tv, internet and phone service for example, slow speeds, pay per view events, upgrading packages, static in the line.
Solucenter International
Interpret from basic conversations to more expert topics., Examples could be for a front desk, doctors appointments, 911 calls, child support services.
