Deluice

Learning Specialist

Trained new hires on sales strategies, product knowledge, and service techniques., Mentored sales team members, resulting in improved team performance and goal achievement., Served as a team leader, providing coaching and feedback to help my team achieve and exceed company’s goal and sales target., Created and delivered training materials, workshops, and digital learning modules.

Customer Service Representative

Delivered product knowledge and service to international guests in a high-paced onboard retail environment., Collaborated with team members to increase product visibility and guest satisfaction., Supported informal product training and demonstrations among peers.

Sales Associate on a Cruise Ship

Various Websites

Spanish/English Interpretation: Providing accurate and reliable interpretation services for various clients on Upwork., Sales Representative for Avast Flowers: Successfully managed inbound calls, placing orders for clients and upselling for a higher valued product, consistently meeting and exceeding sales targets., Graphic Designer and Video Editor: Leveraged my creativity and technical skills to design graphics and edit videos for various clients.