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Daymi
Costumer service
Video resume
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Competencies
Applied organizational skills to handle paperwork and order processing.
Engaged with customers in phone and chat environments to resolve issues and manage relationships.
Conducted communication in English and Spanish, managing customer and team interactions effectively.
Provided technical assistance for Brother products, demonstrating problem-solving skills.
Participated in team projects and expressed a desire to lead and learn continuously.
Education
Languages
Summary
Experienced in customer service, administrative tasks, and technical support across diverse industries, with proficiency in English and Spanish.
Key Achievements
- Handled loan paperwork and managed customer interactions for Citiwide Connections.
- Provided technical support to customers via chat for Brother products at UNO.
- Managed order processing and communication with production at Sewn Products.
Experience
Sales and collection agent, Administrative Assistant, Customer service.
Offered services such as cellular, internet and television plans for a well-known company in the country.
Collection agent and administrative assistant.
Handled all the paperwork related to the loans acquired by the clients., Performed compulsive collection through phone calls and managed situations with customers.
Back Office Agent, Sales agent.
In charge of putting the orders received in the system and sending them to production to be made and shipped.
Tech Support Agent.
Provided technical support to customers for Brother company products via chat.