Dedicated Customer Service Agent with extensive experience handling customer interactions, maintaining detailed records, and providing effective solutions, equipped with strong communication and adaptability skills.
Provided timely and effective assistance to customers through various channels.
Utilized verbal and written communication to deliver clear information and resolve issues.
Maintained accurate records of customer interactions and processed information accurately.
Adapted to different customer needs and varied call scenarios effectively.
Teleperformance
Assisted with handling inbound and outbound calls and addressing customer inquiries and complaints., Maintained detailed records of customer interactions in the CRM system., Provided accurate information and solutions to customers efficiently.
High School Diploma
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Managed high-pressure situations during customer interactions efficiently.
