Demonstrated experience with Documentation.
Demonstrated experience with Call Control.
Demonstrated experience with Problem-solving.
Demonstrated experience with Leadership.
COOMEVA
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
MUSA MUSEO ARQUEOLÓGICO LA MERCED
Conducted bilingual tours for school and university classes, Led tours for foreign visitors, Designed recreational activities.
SITEL DE COLOMBIA
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
TELEPERFORMANCE
Historian
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Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Accedo COLOMBIA
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
TELEPERFORMANCE
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
INTOUCH CX
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
SOLVO GOBLAL
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
INTOUCH CX
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
ALORICA COLOMBIA S.A
Provided telephone support and administrative tasks, Helped large volume of customers every day with positive attitude and focus on customer satisfaction, Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, Adhered to company policies and scripts to consistently achieve call-time and quality standards.
