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Juan
Mortgage Support Specialist with 5+ years in residential lending
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Competencies
Performed detailed review of borrower documentation to ensure completeness and guideline compliance for mortgage processing.
Assisted borrowers in providing required documents, clarifying requirements, and maintaining accurate records throughout loan lifecycle.
Ensured all mortgage files and processes adhered to TRID, RESPA, and investor guidelines, minimizing compliance risks.
Supported high-volume loan pipelines by managing document flow and communication between stakeholders to enhance efficiency.
Facilitated effective communication between borrowers, loan officers, processors, and third-party vendors to ensure smooth workflow.
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Summary
Dedicated mortgage support professional with over 5 years of experience in loan file review, borrower documentation, and compliance across multiple companies. Skilled in coordinating with lending teams and managing high-volume pipelines to facilitate efficient loan processing.
Key Achievements
- Supported Loan Officers by managing borrower documentation, ensuring compliance, and preparing files, streamlining the loan origination process.
- Collaborated with processors, underwriters, and vendors to reduce loan processing times and improve workflow efficiency.
- Maintained accurate and compliant mortgage files under TRID, RESPA, and agency guidelines across multiple roles and companies.
Experience
Mortgage Lending Support Specialist (Remote)
Supported U.S.-licensed Loan Officer in the administrative stages of loan origination., Reviewed borrower documentation (credit, income, assets) for completeness and guideline alignment., Prepared accurate loan files for processing and underwriting., Communicated with borrowers to collect required...
Mortgage Support Associate (Remote)
Provided administrative and clerical support for borrower file intake., Conducted preliminary document checks to align with agency and investor guidelines., Maintained compliance documentation and assisted in managing a high-volume loan pipeline., Supported communication flow between borrowers and...
Mortgage Support Associate (Remote)
Performed borrower documentation verification and file organization., Supported broker operations by maintaining compliance records and updating loan pipelines., Assisted in administrative tasks including document requests, data entry, and file preparation.