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David
Customer Service Representative with 6 months of diverse industry experience
Video resume
David at service
My background is pretty diverse having worked in many different fields, such as a veterinarian in conservation, ethology and dog training, and lastly customer service.nAs a customer service representative I learned quickly, developing skills such as active listening and assertive communication, tools that led me into supervisor, attending scalted calls.nnIm ready to put my habilities at service.nnn
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied active listening and assertive communication to effectively handle customer interactions.
Communication SkillsIntermediate
Developed skills in active listening and assertive communication working in customer service environments.
Multidisciplinary ExperienceBeginner
Gained diverse experience in conservation, ethology, dog training, and retail customer service.
Call Escalation HandlingBeginner
Attended and managed escalated calls, advancing to supervisor-level responsibilities.
Summary
Motivated customer service representative with experience in retail, veterinary conservation, ethology, and dog training, seeking to leverage communication and active listening skills.
Key Achievements
- Progressed to Tier 2 agent within six months at a retail store in the US.
- Gained experience in customer service, with skills in active listening and assertive communication.
- Worked across multiple fields including veterinary conservation, ethology, dog training, and customer service.
Skills
Customer ServiceCommunication SkillsMultidisciplinary ExperienceCall Escalation Handling
Published on CazVid - Jul 3, 2025