David - Systems technician with customer service and data skills

Sogamoso, Boyacá, ColombiaRemotoen

Provided customer service at a US bank, gaining practical experience in financial support

Developed foundational knowledge in statistics, programming, and analytics tools

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Certified systems technician with experience in customer service, analytics, and technical skills, actively expanding expertise in SQL and RStudio.

Continuously improved technical skillset through self-learning in SQL and RStudio

Customer ServiceIntermediate

Handled inbound calls for a US bank, delivering customer support and service.

Basic ProgrammingBeginner

Gained knowledge in basic programming concepts, with ongoing learning in SQL and RStudio.

Data AnalysisBeginner

Applied basic statistical skills and analytics using Excel and SAD 6.

Technical SupportIntermediate

Certified as a system technician with knowledge of IT and technical processes.

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