David - Customer Service & English Teacher with Diverse Communication Skills

Panamá, Panamá, Panamaen

Managed high-stress customer situations while maintaining professionalism at Foundever.

Developed and implemented engaging lesson plans increasing student motivation at Colegio Anglo Mexicano.

Published on CazVid

Summary

Experienced professional skilled in managing customer interactions and developing engaging educational content with a focus on English language and literature.

Key Achievements

Enhanced student learning through innovative instruction and timely feedback.

Skills

Conflict ResolutionAdvanced

Applied conflict resolution skills in customer service and teaching contexts to manage disputes effectively.

Lesson PlanningAdvanced

Designed and executed lesson plans covering various English language and literature topics to improve student engagement.

English FluencyExpert

Utilized advanced English language skills both in customer interactions and educational settings.

Literary AnalysisIntermediate

Applied literary analysis skills to interpret and teach literary concepts effectively.

Languages

Español

Experience

Customer Service Representative

Foundever

06/2024 - 08/2024

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

English Teacher

Colegio Anglo Mexicano

08/2024 - Current

Developed innovative lesson plans to engage students in English language learning., Prepared and implemented lesson plans covering required course topics., Increased student motivation by providing timely feedback and recognizing individual achievements., Planned dynamic lessons to increase student...