David - Project Manager with 8 years of experience in Information Technology

Barrio Concepción, San Salvador Department, El SalvadorRemoteen

Successfully led cross-functional teams to deliver multiple software projects on time and within budget.

Streamlined project management processes, reducing delivery times by 15%.

Contact via CazVid

Published on CazVidOpen to remote

Summary

Project Manager with 8 years of success in delivering technology solutions within the IT industry.

Key Achievements

Managed stakeholder communications and project documentation for enterprise-level IT initiatives.

Skills

Project ManagementAdvanced

Oversees project planning, execution, and delivery, ensuring goals are met efficiently.

Agile & Scrum MethodologiesIntermediate

Applies agile practices to improve team collaboration and project responsiveness.

Stakeholder CommunicationAdvanced

Facilitates clear communication between technical teams and business stakeholders.

Software Development LifecycleIntermediate

Participates in all phases of software development from planning to deployment.

Risk ManagementIntermediate

Experience

Atención al cliente y ventas

Telus International

Mayo 2024 - Diciembre 2024

Atención al cliente y ventas en inglés y español., Asesoramiento a clientes y cierre de ventas., Resolución de problemas y manejo de objeciones.

Technical Support

Teleperformance

Diciembre 2023 - Enero 2024

Technical Support para clientes en inglés y español., Diagnóstico y solución de problemas técnicos., Manejo de herramientas de soporte y sistemas de tickets.

Technical Support

Telus International

Noviembre 2021 - Enero 2023

Technical Support en inglés y español., Resolución de problemas técnicos de manera eficiente., Soporte remoto y asistencia en configuración de servicios.