This is my profileContact via CazVidDavid
Customer Service Specialist with diverse client interaction experience
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Utilized communication and problem-solving skills to assist customers across multiple industries
Communication SkillsIntermediate
Engaged effectively with clients via chat, tickets, and phone to address inquiries and issues
Online Security MonitoringBeginner
Monitored security systems remotely, ensuring prompt response to alerts and incidents
Sales and OutreachBeginner
Participated in sales activities and client engagement at Greyhound Lines
Educational SupportBeginner
Provided tutoring support remotely to learners at Sena, focusing on personalized assistance
Education
First Baptist School
Languages
EnglishFluent
Summary
Dedicated professional with experience in customer engagement, online security, and support roles across diverse sectors.
Key Achievements
- Handled multiple customer service roles across transportation, security, and online support sectors
- Gained broad skill set through varied roles including sales, tutoring, and security monitoring
- Built experience in live chat, ticket management, and remote customer engagement
Experience
Sales Rep
Greyhound Lines
February 2011 - July 2011
Virtual Tutor
Sena
January 2011 - June 2011
Live Chat & Tickets Agent
Teleperformance
December 2019 - December 2022
Customer Service Representative
Solvo Global
August 2021 - January 2021
Online Security Monitoring
Securitas
June 2022 - December 2022
Skills
Customer ServiceCommunication SkillsOnline Security MonitoringSales and OutreachEducational Support
Published on CazVid - Jul 3, 2025