Demonstrated experience with LCR products.
Demonstrated experience with VOIP.
Demonstrated experience with Pabx support.
Demonstrated experience with Remote diagnostics & maintenance.
Demonstrated experience with Fault finding.
Professional profile
New installation of All LCR products. VOIP. Pabx support. Maintenance & servicing of all LCR products. Customer Liaison. Remote maintenance. Testing of equipment
Fault distribution & handling. New applications & installations. Customer liaison. Line testing. Field control of all technicians
Log calls on Help Desk system. Route calls to appropriate service providers & Follow up of such. Produce reports for Seniors & assist with call escalations
Maintain & service all clients. New installations and faults. New product research. Assist Sales dept with Technical support. Pabx support
New installation of All LCR products. VOIP. Pabx support. Maintenance & servicing of all LCR products. Customer Liaison. Remote maintenance. Data Top UP. Fibre escalations. Testing of Equipment. Testing on wireshark