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Data Analyst with 5+ years of experience in financial services
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Data AnalysisAdvanced
Applied analytical techniques to interpret complex datasets and generate actionable insights.
SQLExpert
Utilized SQL for querying databases and managing data infrastructure.
Data VisualizationIntermediate
Created visual reports and dashboards to communicate findings effectively.
ExcelAdvanced
Developed spreadsheets and pivot tables for data analysis and reporting.
Stakeholder CommunicationIntermediate
Presented analysis results clearly to technical and non-technical audiences.
Education
6th. Accountant with a diploma in computing
Colegio Personalizado Nezeel
Completed 2014
6th. Accountant with a diploma in computing
Escuela Nacional de Ciencias Comerciales
Completed 2013
5th. Accountant with a diploma in computing
Colegio Mixto Esmeralda
Completed 2012
4th. Accountant with a diploma in computing
Instituto de Turismo y Aviación (I.T.A.)
Completed 2011
Secundary Educaion 3 years
Colegio Mixto Valle del Saber
Completed 2008-2010
5th and 6th grade of Primary Education
Colegio Mixto Valle del Saber
Completed 2006-2007
2nd and 3rd grade of Primary Educatiion
Colegio Mixto San Jose La Paz
Completed 2003-2005
1st grade of Primary Education
Escuela Pública de San Antonio
Completed 2002
Summary
Experienced data analyst specializing in financial data insights and reporting.
Key Achievements
- Managed and analyzed large datasets to support decision-making processes in financial institutions
- Developed reports and dashboards to visualize key metrics for stakeholders, improving data-driven decisions
- Collaborated with cross-functional teams to streamline data collection and processing workflows
Experience
WAREHOUSE ASSISTANT
MAGNO DENTAL S.A
January 2014 - June 2015
DOCUMENTS PROCESSOR (Data Entry)
XEROX BUSINESS INTERNATIONAL. (XEROX) S.A
June 2015 - November 2015
CUSTOMER SERVICE AGENT AND TECH SUPPORT (movile phones)
EXPERT GLOBAL SOLUTION (EGS) S.A.
November 2015 - August 2016
FINANCIAL CUSTOMER SERVICE AGENT (Bank account)
24/7.Ai Guatemala
January 2018 - December 2018
CUSTOMER SERVICE AGENT AND TECH SUPPORT (Temp position)
KNOAH SOLUTIONS
June 2019 - September 2019
CUSTOMER SERVICE AGENT (Healthcare Billing)
PAN AMERICAN COMMUNICSTIONS
September 2019 - January 2020
CUSTOMER SERVICE AGENT (Temp position)
INTELENET LATAM SERVICES, S. A.
May 2020 - February 2021
CUSTOMER SERVICE AGENT
24/7.Ai Guatemala
February 2021 - November 2021
CUSTOMER SERVICE AGENT AND DATA ENTRY (Healthcare account)
PAN AMERICAN COMMUNICATIONS
November 2021 - June 2025
Skills
Data AnalysisSQLData VisualizationExcelStakeholder Communication
Published on CazVid - May 17, 2026