Detail-oriented data analyst with over 5 years of experience in market research, data visualization, and database management. Adept at transforming data into strategic insights to support business objectives.
Applied statistical techniques to interpret complex datasets and derive actionable insights.
Designed and managed research projects, including surveys and interviews, ensuring methodological rigor.
Created dashboards and visual reports to communicate findings effectively to stakeholders.
Built and maintained databases, writing complex queries to extract and manipulate data.
Alorica
Maintained accurate attendance records, Coordinated auxiliary support during staffing gaps, Coded exceptions to ensure compliance.
ENS Outsourcing
Used workforce management tools to monitor attendance and productivity, Optimize scheduling, Generate performance reports, Identify areas for improvement.
Alorica
Handled client troubleshooting, Managed accurate billing, Applied soft sales techniques to improve customer engagement.
Teleperformance
Resolved code exceptions, Updated project activity logs, Recorded extra hours to meet deadlines and improve application stability.
High School Degree
Marketing Degree
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