Daniela - Customer Experience Coordinator at Blueground

Metapán, Santa Ana Department, El Salvadoren

Managed client inquiries efficiently, ensuring high customer satisfaction.

Coordinated with external contractors to maintain seamless service delivery.

Published on CazVid

Summary

Dedicated client experience coordinator with a background in customer support at Blueground and Epic Games. Skilled in multitasking, proactive service, and team collaboration to deliver exceptional customer satisfaction.

Key Achievements

Resolved customer issues promptly, enhancing overall client experience.

Skills

Customer ServiceExpert

Specialized in delivering exceptional support via email and chat, ensuring client satisfaction.

MultitaskingAdvanced

Proficient in managing multiple client requests and coordinating with teams simultaneously.

OrganizationAdvanced

Well organized in scheduling and follow-up processes to ensure timely resolution of issues.

Proactive Problem SolvingIntermediate

Anticipates client needs and addresses potential issues before escalation.

Languages

Spanish(Native)

Experience

CLIENT EXPERIENCE COORDINATOR

BLUEGROUND

Attending client inquiries via email and phone calls.. Scheduling service requests and following up until the issue gets resolved.. Working with external contractors to keep a positive experience for tenants.