Daniel - Virtual Assistant with 2+ years of administrative and data management experience

Bogotá, Bogota D.C., Colombiaen

Supported document preparation and presentation creation at Smoothie Spot

Managed scheduling and information organization for internal processes

Published on CazVid

Summary

Experienced virtual assistant skilled in office software, data handling, and customer support, adept at streamlining internal processes.

Key Achievements

Ensured accurate data entry and compliance with protocols at Teleperformance

Skills

Microsoft WordExpert

Utilized for document creation and editing across roles.

Microsoft ExcelExpert

Applied in data handling, organization, and reporting tasks.

PowerPointExpert

Used for developing presentations and reports.

Database Management (SQL, R Studio, Power BI)Intermediate

Handled data analysis and digitalization processes.

Customer ServiceAdvanced

Experience

Asistente Virtual

Smoothie Spot

MAYO DE 2024 - DICIEMBRE DE 2025

Agendamiento y organización de información., Elaboración de informes y presentaciones en PowerPoint., Apoyo administrativo en procesos internos., Gestión y seguimiento de solicitudes.

Agente

Teleperformance

ENERO DE 2024 - FEBRERO DE 2025

Registro y digitación precisa de información., Uso de herramientas internas para la gestión de solicitudes., Cumplimiento de protocolos de servicio y calidad.