Daniel - Customer Service & Data Processing Professional with 5+ years in Insurance & Retail

Provided frontline support, handled inquiries, and resolved concerns to enhance customer experience.

Performed data entry, accuracy checks, and collaborated across departments to ensure data integrity.

Led restaurant operations including inventory management, staff coordination, and financial review.

Effectively communicated with customers and teams via email and phone, facilitating smooth operations.

Quickly learned new processes and systems and kept current with procedural enhancements., Completed time-sensitive data entry requests., Clearly communicated entry status via email or phone with other departments., Data process., Spoken communication guidelines to ease the application process for customers within the U.S., Double checked accuracy of hard copy paperwork and rectified any issues., Collaborated with other departments to enforce data accuracy and enhance productivity., Actively listened to customers, handled concerns quickly and escalated major issues to supervisor., Counted cash in register drawer at beginning and end of shift., Support and serve English-speaking clients.

Help customers complete purchases, locate items and join reward programs to promote royalty,satisfaction and sales goals., Supervised operations staff and kept employees compliant with company policies and procedures., Carried out complete opening-closing and shift change duties to keep restaurant working efficiently and teams ready to meet customers needs., Maintain customer satisfaction by clarifying concerns about orders., Led hiring, onboarding and training of new hires to fulfill business requirements., Developed and implemented strategies to maximize customer satisfaction., Review financial reports., Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.