Danie - Sales and Customer Support Specialist with 5+ years of diverse experience

Managed outbound calls to generate leads and transfer potential customers to licensed agents.

Provided bilingual assistance across various industries, resolving inquiries and ensuring customer satisfaction.

Addressed internet, phone, and television service issues as a Technical Support Agent.

Operated autonomous delivery robots, managing routes and ensuring timely deliveries in urban environments.

Is my current job, my functions are to cold call possible customers to give a speech and try to transfer to a licensed agent

Worked on two different campaigns at Empereon Constar LATAM. Initially, served as a Technical Support Agent for Frontier, addressing issues with fiber optic and copper internet, phone lines, and television services. Responsibilities included troubleshooting and coordinating technician visits when necessary., Later transitioned to a sales role for DirecTv, where I currently sell channel packages over the phone. Recently, I have been recognized as a Top Seller on multiple occasions for my exceptional performance and sales skills.

Operated a delivery robot in Los Angeles and Texas streets using an Xbox controller, managing delivery logistics and ensuring route accuracy.

Provided bilingual support in a high-demand environment, efficiently resolving customer inquiries and issues.