Versatile project coordinator specializing in solar energy installations, cybersecurity contracts, and operational leadership. Proven ability to manage large teams, streamline processes, and foster strong client relationships.
Expertise in planning, executing, and closing projects efficiently and within scope.
Skilled in managing client communication and ensuring high satisfaction levels.
Leading teams and ensuring adherence to SLAs and performance metrics.
Proficient in analyzing data to inform decision-making using Power BI and other tools.
Dawn to Dusk Solar
Managed 100+ concurrent solar installation projects, ensuring on-time delivery, compliance with internal processes, and local regulations.. Served as primary client liaison, improving communication and satisfaction throughout project lifecycle.. Coordinated end-to-end project execution, including site surveys, installations, inspections, and final approvals, while managing material requests with the warehouse and coordinating delivery logistics and scheduling with clients.. Tracked milestones, identified risks, and collaborated with cross-functional teams to resolve issues proactively.. Conducted business process analysis using Power BI to identify operational gaps and recurring issues, developing and implementing data-driven solutions that enhanced efficiency and strengthened customer experience.. Developed training materials and onboarding programs for new team members, reducing ramp-up time and improving process consistency.
RSM US
Managed a portfolio of 150+ client accounts, overseeing cybersecurity contracts and renewals to ensure compliance and uninterrupted access to licenses.. Owned the end-to-end renewal process, including quotes, purchase orders (POs), and invoicing for software licenses.. Developed and maintained Power BI and Smartsheet dashboards to improve reporting accuracy, leadership visibility, and track budgets/expenses.. Coordinated cross-functional communication between clients, technical teams, and operations to ensure smooth project execution.. Maintained accurate project documentation, timelines, and performance metrics to support leadership and client reporting.
System Engineering
High School Diploma
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