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Daniel
Customer Service & English Teacher with 5+ yrs in Diverse Industries
Video resume
Customer service representative
I am an English teacher with great experience in customer service in different areas. I am fluent in English and Spanish. I like to provide my services with empathy and always resolution-oriented for the excellence of customer service.
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered empathetic and resolution-focused assistance across various industries
English Language TeachingAdvanced
Taught English to students, supporting language development and communication skills
Bilingual CommunicationAdvanced
Utilized fluency in English and Spanish to facilitate effective cross-language interactions
Empathy and Customer ResolutionIntermediate
Focused on empathetic engagement to resolve user issues efficiently
Summary
Experienced in customer service across various sectors, fluent in English and Spanish, with a background in teaching and client assistance.
Key Achievements
- Gained over five years of experience in customer service across travel, health, and other sectors
- Fluent in English and Spanish, enhancing communication with diverse client bases
- Provided assistance with empathy and resolution-oriented approach to improve customer satisfaction
Skills
Customer ServiceEnglish Language TeachingBilingual CommunicationEmpathy and Customer Resolution
Published on CazVid - Jul 3, 2025