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Customer Representative
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Competencies
Oversaw project planning, execution, and delivery in a tech environment.
Directed and motivated multidisciplinary teams to meet project goals.
Facilitated effective communication with clients to gather requirements and report progress.
Participated in all phases of software development projects from planning to deployment.
Applied Agile practices such as Scrum and Kanban to improve project workflows.
Education
Summary
A seasoned project manager with a decade of experience leading software development projects and managing cross-functional teams.
Key Achievements
- Led project teams in delivering multiple software solutions on time and within budget.
- Successfully coordinated cross-functional teams to achieve project milestones.
- Managed client communications and requirements gathering to ensure project success.
Experience
CUSTOMER REPRESENTATIVE
Excellent customer service with entities from UK, US, Australia and Europe., Cards, documents and bank verification through multiples apps., Trading account technical support., Customer assistance through chats, calls and emails., Remote assistance to customers in order to help them with their issues., Managing client’s statements from different trading platforms., Trading dispute calculations
CASHIER AND HOST
Excellent customer service, Inventory and re stocking, Money handling, Host skills welcoming customers, Ability to work under pressure
MOVER
Professional plastic wrapping and blanket wrapping furniture, Loading / unloading boxes and furniture, Packing and unpacking customer’s home, Customer service focused, Experience using any kind of tools and machines, Experience driving box truck
CLOTHING SELLER
Assist the customer and identify their needs and sizes and suggesting other products handled other essential tasks like merchandising, housekeeping and stocking., Select dresses as per customers choices and preferences and convinced them for a trial.