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Experienced Toll Collector and Construction Worker in Infrastructure and Traffic Management
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Competencies
Skilled in assisting clients and motorists, ensuring positive interactions and issue resolution.
Experienced in maintaining traffic flow and safety protocols at toll and construction sites.
Hands-on experience in surfacing, pothole patching, and installing road infrastructure.
Effective in coordinating with team members and assisting the public in various situations.
Education
Summary
Dedicated toll collector and construction worker with extensive experience in traffic management, road maintenance, and customer service. Proven ability to handle high-pressure environments and contribute to infrastructure projects.
Key Achievements
- Efficiently managed toll transactions, ensuring accuracy and smooth traffic flow over 7 years at Intertoll Africa.
- Provided exemplary customer service, assisting motorists and resolving inquiries in high-pressure environments.
- Contributed to road construction projects, including surfacing, pothole patching, and installing road signs, ensuring safety and compliance.
- Supported infrastructure development through hands-on construction tasks, including culvert and side drain construction.
Experience
Toll Collector
Collect toll fees from motorists.. Provide change and receipts accurately.. Maintains traffic flow through toll facilities.. Assist in emergency situations.. Assist motorists with inquiries and directions.. Exceptional knowledge of record keeping process.. Ensured accurate transactions using electronic payment systems and cash handling procedures.. Implemented efficient cash reconciliation processes to minimize discrepancies during shifts.
General work
Surfacing and pothole patching. Install road signs and the work area.. Construction of culvert and side drain.. Loading and unloading materials and equipment.. Erecting and dismantling scaffolding and temporary structures.. Digging trenches, compacting, and backfilling trenches/holes.